Your information is used to coordinate your request and support your experience.
When you submit a tour inquiry, you may share your name, email, phone number, preferred date, group details, and any notes you include for pickup, comfort, or accessibility needs.
We use this information to coordinate next steps and to respond to your questions about your request.
To confirm availability and coordinate the details of your experience.
To contact you about your request using the email or phone method you provide.
To support customer service requests related to timing, changes, or guidance.
If you agree to receive email updates, we’ll use that permission to send notifications related to your request. You can update your preferences as needed by contacting our support team.
We take reasonable steps to safeguard the information you share and limit access to what our team needs to coordinate and support your experience.
If you have questions about how your information is used, visit our help page or send a request with your concern.